Skincare Specialist @ Harvey Nichols.

WE’RE SERIOUSLY INTO HEALTHY SKIN.

AND SO ARE OUR BRANDS.

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We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin.

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Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners.

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Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme™ to feed the skin from within, Environ® to fortify the skin and et al. to finish. Eventis technology to support and enhances the journey to 100% skin health.

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The iiaa is more than skincare. It’s award-winning skin health. And its overall health. It’s looking great on the outside and feeling even better on the inside. It’s a confidence that comes from embracing whoever you are, whatever your age.

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Awards:

Global Green Beauty Awards 2024 – Gold: Best Probiotic – Advanced Nutrition Programme Skin Clear Biome & Gold: Editor’s Choice – Advanced Nutrition Programme Skin Clear Biome

Natural Health Beauty Awards 2024 – Winner: et al. make up

Beauty Shortlist Awards 2024 – Winner: Make-Up Product of the Year – et.al. Complexion Glow

Wardrobe Beauty Icon Awards 2024 – Best Toner Winner: Youth EssentiA Vita Peptide Toner

Tatler Beauty Awards 2023 - Best Green Packaging Winner: Environ Focus Care Moisture+ HA Hydrating Serum

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About this role

We are seeking an enthusiastic and driven Skincare Specialist to join our wonderful team of dedicated professionals in Harvey Nichols. The successful candidate will demonstrate superb customer service skills and have previous experience working in a comparable high end, luxury environment. You will thrive in a target driven role, enjoy building rapport and relationships with clients and creating bespoke skincare plans on an individual basis.

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This is a part-time role (3 days) with some evening and weekend shifts.

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Key Responsibilities

• Responsible for running a treatment column, as well as working on counter, maximising occupancy and identifying sales opportunities.

• Conducting in-depth skin consultations using the latest skin imaging technology.

• Performing Environ facials including electrical facials and TCA peels.

• Recommending bespoke skincare packages across all brands for clients post consultation.

• Consistently Achieve set KPI’s across all 3 brands, to include: unit sales, occupancy, promotions across all 3 brands, new customer recruitment.

• Create and implement on-counter activity, traffic stopping and events to drive incremental retail sales and achieve daily retail targets and KPIs.

• Deliver exceptional game-changing customer service.

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​Desired Skills and Experience

• NVQ Level 3 (or equivalent) required

• Proven experience in skincare and beauty sales, ideally in a premium retail environment

• A passion for beauty and results driven skincare

• Positive can-do attitude: we believe in having a positive and optimistic attitude about everything we do because it inspires others to have the same

• Proactive approach to sales

• Love the challenge of meeting and exceeding targets

What’s in it for you?

• 25 days’ annual leave, rising the longer you stay with us ​

•Three additional holiday days over the festive period ​

•A monthly allowance to spend on our products, plus additional discount​

•Corporate discounts

•Free annual eye test at Vision Express ​

•Cycle to Work scheme ​

•Recommend a friend scheme: we reward you for bringing people into our business ​

•Travel card loan

Feel like your a good fit? Apply now

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